Capture expert know-how. Power reliable internal AI.
CogniCache captures and preserves critical know-how before it’s lost, turns it into structured data that makes internal AI more reliable, and frees teams to focus on value creation across offboarding, process documentation, and knowledge transfer.
Run AI-guided interviews to extract expert knowledge, automatically transcribe it, and publish structured knowledge items for AI & teams in minutes, not hours.
Compliant & Secure
Strategic & Efficient
User-Centric & Smart
Critical expertise is like gold dust:
precious, yet easily lost.
CogniCache captures and preserves it using state-of-the-art AI.
Capture Wisdom.
Empower the Future.
AI is only as good as the knowledge behind it.
CogniCache turns hidden expertise into structured, AI-ready knowledge powering use cases like RAG and intelligent chatbots. Without high-quality, structured input, even the best AI falls short. CogniCache closes that gap.
CogniCache works as a standalone knowledge capture system — or as a knowledge extraction layer that feeds Confluence, Google Workspace, Notion, SharePoint, and other knowledge platforms.
Watch our intro videos with Thomas to get an overview.
Watch the 1-minute teaser.
Watch the 9-minute explainer.
$47M lost each year!
Large U.S. companies lose $47M annually due to poor knowledge management & sharing. - Source
30% of productivity lost
Companies lose up to 30% of their productivity due to lacking or difficult to find knowledge. - Source
Don’t be one of them!
Be different and use CogniCache to retain know-how while making it ready for AI systems.
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Why CogniCache?
When critical expertise isn’t captured, organizations pay the price.
Teams lose decades of know-how when experts leave, repeat mistakes that were already solved, and waste time rediscovering knowledge that once existed.These aren’t rare edge cases — they’re everyday risks of uncaptured tacit knowledge. That's why we built CogniCache after experiencing firsthand how often critical knowledge disappears or gets rediscovered at high cost.CogniCache exists to stop this by preserving hidden expertise and turning it into structured, accessible knowledge teams can rely on.
Tacit knowledge is your real competitive advantage. CogniCache makes this hidden expertise visible, reusable, and valuable.
Preserve Valuable Institutional
Wisdom
Ensure critical employee insights and expertise are retained and made available company-wide to enable learning and growth across siloes.
Boost Innovation & Decision-Making Processes
Turn core expertise into structured, evolving organizational knowledge — aligned with how your company works and accessible to everyone who needs it.
"Data is the new gold — Create structured documents using CogniCache to fuel the future."
Get Actionable Insights from your Knowledge
Well-structured documentation with key insights enable you to get actionable recommendations to optimize your knowledge and improve daily work.
Motivate your Teams to Document Knowledge
Guided, intuitive interviews and automated processing make knowledge capture effortless — transparent rewards boost participation and motivation.
Who CogniCache Is Built ForCogniCache is designed for organizations where critical expertise lives in people’s heads, especially:
Knowledge-intensive teams where decisions, context, and experience matter
Organizations with high turnover or role changes, risking knowledge loss
Distributed or multinational teams struggling to share expertise consistently
Specialized professional services (consulting, engineering, product, R&D)
Innovation-driven teams where learning and iteration must be preserved
How It Works
CogniCache captures tacit knowledge with guided interviews—an approach grounded in well-known research and powered by state-of-the-art AI. Smart prompts, informed by your organization’s terminology and practices and based on proven methods like 5 Whys and what-if scenarios, surface the why (decisions, exceptions, real workflows) and turn it into structured, searchable, AI-ready documents.
1. Plan Interview
Select an existing template or start from scratch by defining your topics and participants.
CogniCache generates a structured, tailored interview guide based on your organization’s domain, terminology, and established approaches, as well as your role.
You can review, adjust, and refine everything easily.
2. Conduct Interview
Engage in a single or group interview guided by an intuitive AI assistant— through voice or chat. Unlike simple transcribers, CogniCache’s AI doesn’t just record; it asks smart follow-up questions, explores topics from multiple angles, reasons over responses, and structures the output into clear, usable insights.
3. Receive Results
CogniCache transcribes, summarizes, and structures your captured knowledge into clear, organized documents. You can review and adjust to ensure correctness and completeness. Once finished integrate the output into your existing knowledge bases.
Capturing critical team expertise has never been easier!
With CogniCache it is easy and intuitive. Just follow these 10 simple steps guided by our AI assistants:
Create your account and log in using your credentials.
When logging in the first time, define your role and set up your profile using our intuitive assistant.
Then, select your preferred interview mode — either a single interview or collaborative group session.
Next, easily set up your interview structure by choosing from ready-made templates, create your own templates or define a specific guide tailored to your context with our intuitive assistant.
Once set up, effortlessly conduct the interview guided by our interview assistant using chat or voice mode. In voice mode your interview is recorded automatically.
If you created a recording, CogniCache automatically transcribes the session into structured text.
The resulting text will be summarized, structured and key insights will be derived resulting in clear, organized documents.
You can directly review and edit the resulting document using our intuitive editor.
Once finished you can share or download the final document.
Finally, directly integrate it into your organization's knowledge base, e.g. Confluence, Google Workspace or SharePoint — ready for future reference and continuous improvement.
Repeat the process anytime to keep your organizational knowledge fresh, accessible, and actionable. Further you can define and review key metrics. Over time get personalized suggestions to optimize your knowledge and daily work based on the captured insights.
What is CogniCache?
CogniCache is not another wiki, document repository, or blank-page editor.
It is a knowledge capture solution that uses AI-guided, domain-aware interviews to extract tacit expert know-how and turn it into clear, structured, and actionable knowledge assets.
By replacing blank pages with guided conversations grounded in your organization’s terminology and practices, CogniCache surfaces the why behind decisions, including context, exceptions, and real workflows, so critical expertise becomes explicit and reusable.
The approach is grounded in proven research and methods for eliciting tacit knowledge and creates an AI-ready knowledge foundation teams can analyze, optimize, and build on over time. CogniCache was built by an experienced team with deep corporate background who faced knowledge loss and repeated work firsthand — and decided to fix it.
management systems.
CogniCache complements existing knowledge systems rather than replacing them.
It works either as a standalone knowledge capture system or as a dedicated knowledge capture layer for enterprise platforms. By integrating with tools like Confluence, Notion, SharePoint, Google Workspace, or internal RAG systems, CogniCache adds a critical capability those platforms lack: the systematic capture of tacit expert knowledge. The result is higher-quality content that improves knowledge depth, search effectiveness, and downstream AI performance—without disrupting established workflows.
CogniCache features a clean, intuitive design that guides you seamlessly through knowledge capture and exploration.
Easily conduct your interviews with chat mode
Easily record your interviews using voice mode
View, edit, export or share your recorded interviews
Use pre-existing templates or create your own
Get insights with key metrics for team performance and more
Motivate your team with transparent rewards & progress
Get personalized suggestions to optimize your daily work
How can you get the most out of CogniCache?
To get maximum value from CogniCache, embed it directly into everyday workflows, for example project wrap-ups or retrospectives, and establish clear ownership within each team.
Ideally, each team assigns one Knowledge Admin and one Knowledge Creator. The Admin, typically a team lead or manager, oversees and prioritizes knowledge capture. The Creator handles execution: maintaining interview templates and capturing knowledge from team members through regular single or group interviews. The remaining team members act as subject-matter experts, contributing their expertise when needed.
Define clear KPIs and tie knowledge capture to team or individual performance goals, supported by lightweight gamification (progress, streaks, visibility). Guided interviews make capture effortless, and structured outputs flow seamlessly into tools like SharePoint or Confluence—making CogniCache a natural, accountable part of daily work.
Preserve Knowledge
When employees leave, their knowledge shouldn't. Without a way to capture what they know, organizations risk disruption and repeated mistakes. Preserving expertise means smooth handovers, smarter teams, and continuity.
Unlock Expertise
When knowledge isn’t shared, progress is slowed. Teams waste time solving problems that others have already cracked. By unlocking internal expertise, you prevent duplication and turn past experience into future advantage.
CogniCache helps you with these and many more use cases...
People & Expertise Retention
Expert Offboarding: Preserve critical know-how before key employees leave to ensure continuity and avoid disruptions.
Customer Support Enablement: Capture frontline expertise from support teams and make it available to others for faster issue resolution.
Project & Process Intelligence
Recurring Project Documentation: Standardize how wrap-ups, lessons learned, processes, and decisions are captured—without manual overhead.
Process Optimization: Identify inefficiencies by analyzing captured knowledge and surfacing actionable improvement suggestions.
Collaboration & Knowledge Flow
Cross-Team Knowledge Sharing: Prevent duplicated work by making insights from one team easily accessible across the organization.
Structured Innovation Memory: Document relevant knowledge of current R&D initiatives and avoid reinventing the wheel.
Compliance & AI Enablement
Compliance & Audit Readiness: Generate content for structured documentation effortlessly to meet audit and regulatory requirements.
AI Enablement (RAG, Chatbots): Create the structured knowledge your AI-enabled systems need to create high-quality output.
Feedback From Our Early Access Partners
Stopped the Brain Drain
"We used to lose decades of critical workflow knowledge every time a senior expert retired. CogniCache is the first solution that actually captures important nuances in hours, not days, without burdening the team too much."
Peter - Operations Manager, Manufacturing Firm
Documentation That Gets Done
"Nobody on my team likes writing reports, so our wiki was always empty. Because CogniCache uses interviews, the team actually participates. It cuts our project handover time in half."
Sabrina - Senior Product Analyst, FinTech Scale-Up
Finally, Clean Data for our AI
"We already have terabytes of unstructured data that our internal AI can't use. CogniCache enables us the structured, machine-readable outputs we needed to finally make our RAG systems effective."
Nick - Solution Architect, Enterprise IT Services Firm
Turn Tacit Know-How into Assets
"We realized that 40% of our company's IP was walking out the door every evening. This tool turns that fleeting know-how into a permanent, searchable asset. It’s no longer optional for us."
Olivia - CEO, Mid-Sized Software House
See for yourself!
Explore a step-by-step workflow to successfully conduct an interview and discover an exemplary output.
Get Our Free CogniCache Report
Download the CogniCache Report
"Before It’s Lost Forever: The
Strategic Power of Capturing
Tacit Knowledge Now"
and explore some key insights below.
What happens when critical knowledge walks out the door?
The report explores the hidden costs of knowledge loss—and how organizations can prevent it. With up to 30% of work time lost searching for information and millions wasted in duplicated effort, the need to capture and structure internal know-how has never been greater. You'll discover why tacit knowledge is a strategic asset, how it fuels AI systems like Retrieval-Augmented Generation (RAG), and what it takes to build a culture of knowledge continuity.If your organization wants to stay innovative, resilient, and ready for the future, this is a must-read.
Listen to a 20-minute summary of the report right here.
64% reported loss of knowledge
67% of IT leaders are concerned about the loss of knowledge and expertise when employees leave. 64% of organizations reported they have indeed suffered knowledge loss due to people leaving.
42% of knowledge is unique
Approximately 42% of institutional knowledge is unique to individual employees, making it inaccessible to others when those employees are unavailable or leave the organization.
85% agree that unique
knowledge is critical
85% of employees agree that preserving and sharing unique knowledge is critical to productivity, implying that when it’s not done, productivity suffers broadly.
Companies lose roughly 20% of productivity
Companies lose roughly 20% of productivity due to knowledge inefficiencies – a figure that effective KM can significantly cut down.
Why is CogniCache unique?
CogniCache is not another note-taking or knowledge-base tool.
It is your specialized knowledge extraction system.
You talk — CogniCache creates the documentation. No blank pages or manual wiki writing.
It captures real expertise in your organization’s language. Uses proven interview methods and incorporates company-specific terminology, concepts, and established approaches — not surface notes.
The output is finished and structured. You get wiki-ready, reusable deliverables, not raw transcripts.
Quality stays under your control. Gaps are flagged during the interview, and you review and approve the final result.
It improves how your organization works with knowledge. Integrates into existing tools, adds insight through analytics, and enables continuous improvement.
Does your company forget? CogniCache helps you remember.
Validate CogniCache Before You Commit.
Let's discuss your needs and workflows first.Learn more about our Pilot in the 1-minute explainer video.
*30 minutes with the CEO to clarify the pilot approach. 100% no commitment. No newsletter signup.
Already convinced? Discover our Plans.
Only creators and admins need a license.
Starter
Try CogniCache risk-free
Free for 1 Creator
3 Interviews/Month
Chat Mode; 2 Templates; View & Edit Results; Export & Share
Standard
For individual creators
€19 per Creator/Month
50 Interviews/Month
Starter + Voice Mode; Unlimited Custom and Pre-existing Templates
Premium
For teams & admins
€39 per Creator/Month
Unlimited Interviews (fair use)
Standard + Team Motivation & Analytics; Personalized Suggestions; Admin Control
Enterprise
For organizations
Starts at €500/Month
Custom Interviews
Premium + SSO/SAML, Logs, SLA & Support, Self-Hosting, Integrations
One saved hour per week already covers the cost of CogniCache.
And this doesn’t even include the value of retaining critical know-how which is often far more costly than saved time.
1 hour saved per team/week due to knowledge capture
€50 – €100 internal cost per hour
→ €200–€400 saved per month
More questions about CogniCache?
Read our FAQs or contact us below.
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Our Insights
In an era where expertise is your most valuable asset, the biggest risk is silence.
Our insights bridge the gap between human intuition and digital systems, offering deep dives into AI-led knowledge capture, risk mitigation during offboarding, and the architecture of reliable RAG systems.
Here, we transform the conversations from our social channels into a structured roadmap for leaders who want to turn "walking expertise" into a permanent, AI-ready enterprise legacy.
Insight 1: The "Quiet Hero" Risk
Is Your Company’s Brain Walking Out the Door? Solving Single-Human Dependency.
The Insight:
The most dangerous system in any organization is the one only one person understands. While most documentation covers the "what," it fails to capture the decision logic, edge cases, and context that live only in your experts' heads.Key Takeaways for Decision Makers:
The Risk: Single-human dependency leads to rework, operational delays, and repeated mistakes when experts leave or change roles.
The Solution: Transition from "storing facts" to structured knowledge transfer.
The Focus: Effective offboarding requires capturing tacit expertise—turning individual wisdom into a searchable, digital corporate memory.
Insight 2: The Economic Impact of Knowledge Leaks
The $47M Annual Leak: Why Undocumented Expertise is an Operational Financial Drain.
The Insight:
Knowledge loss isn’t a sudden event; it’s a daily "slow leak." Data shows that 80% of critical institutional knowledge is undocumented, leading to massive productivity losses in large enterprises.Why it matters for Enterprise AI:
The "Slow Leak": Inefficiency shows up as slower onboarding and fragile RAG systems built on incomplete data.
Scalable Value: Experience-based knowledge must be captured in a structured, AI-ready format to prevent the "silent drain."
The Outcome: Turn unstructured expertise into a measurable data asset that fuels internal innovation and reduces departure risk.
Insight 3: The Future of Knowledge Management
Stop Your AI From Hallucinating: Building "AI-Ready" Knowledge Assets.
The Insight:
Most AI initiatives and internal Copilots fail quietly because they are grounded in messy, unstructured data. Modern Knowledge Management is no longer about simple storage—it’s about turning expert know-how into structured assets that LLMs can actually use.Strategic Advantage:
Beyond Documentation: The real bottleneck isn't a lack of tools; it's the gap between human expertise and machine-readable data.
AI Reliability: High-performing internal AI tools require a foundation of captured, experience-based knowledge to provide reliable answers.
Future-Proofing: By using AI-guided interviews to extract tacit knowledge, organizations create a living memory that scales with their technology.
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The 20% Productivity Gap: Discover exactly how knowledge inefficiencies are costing you roughly 20% of your team's total productivity.
The "Unique Knowledge" Risk: 42% of critical expertise is locked in the heads of individual employees.
The AI Missing Link: Why your RAG systems and chatbots will fail without structured tacit knowledge.
Or listen to a 20-minute summary of the report right here.
CogniCache is currently in Early Access.
Join the Founder’s Club to stay updated and get access first.
Not ready yet?
What would you need to feel confident signing up?
20 seconds. No email required.
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CogniCache is currently in Early Access.
Join the Founder’s Club to stay updated and get access first.
Early access members receive 30% off for the first 6 months after launch.
Not ready yet?
What would you need to feel confident signing up?
20 seconds. No email required.
Share CogniCache
CogniCache is currently in Early Access.
Join the Founder’s Club to stay updated and get access first.
Early access members receive 30% off for the first 6 months after launch.
Not ready yet?
What would you need to feel confident signing up?
20 seconds. No email required.
Share CogniCache
Enterprise-Ready Knowledge Capture built for Security and Control.
Enterprise plans typically start at €500/Month
(Final pricing depends on scope and requirements)
CogniCache is currently in Early Access.
We are working closely with organizations that have advanced security, compliance, or deployment needs:
SSO / SAML and role-based access control
Audit logs and compliance-friendly exports
Data residency options and self-hosting
SLA and priority support
Custom workflows and integrations
Contact us below to start a conversation.
Not ready yet?
What would you need to feel confident about CogniCache?
20 seconds. No email required.
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Sichern Sie Expertenwissen bevor es verloren geht.
CogniCache erfasst und bewahrt kritisches Know-how. Unsere Lösung wandelt implizites Wissen in strukturierte Daten damit Ihre interne KI präziser arbeitet und Ihre Teams Wissen bewahren und entlastet werden – perfekt bspw. für Offboarding, Prozessdokumentation und Wissenstransfer.
Führen Sie KI-gestützte Interviews, um Expertenwissen zu extrahieren. Lassen Sie es automatisch verarbeiten und veröffentlichen Sie strukturierte Wissensinhalte für KI & Teams in Minuten statt Stunden.
Konform & Sicher
Strategisch & Effizient
Nutzerzentriert & Smart
Kritisches Expertenwissen ist wie Goldstaub: Kostbar und doch
schnell verloren. CogniCache erfasst und bewahrt es mithilfe von modernster KI.
Sehen Sie sich den 1-minütigen Teaser an.
CogniCache funktioniert als eigenständiges System
zur Wissenserfassung und -dokumentation oder als Wissens-Extraktions-Schicht, die Input für Confluence, Google Workspace, Notion, SharePoint und weitere Wissensplattformen liefert.
Wissensabfluss gestoppt
„Früher haben wir bei Renteneintritt eines erfahrenen Experten Jahrzehnte an entscheidendem Prozesswissen verloren. CogniCache ist die erste Lösung, die Feinheiten in Stunden statt Tagen für unsere Prozessdokumentation erfasst – ohne das Team dabei übermäßig zu belasten.“
Peter – Betriebsleiter, Fertigungsunternehmen
Dokumentation, die erledigt wird
„In meinem Team schreibt niemand gerne Berichte, weshalb unser Wiki immer leer blieb und Wissenstransfer schwierig war. Da CogniCache auf Interviews setzt, macht das Team jetzt tatsächlich mit. Unsere Zeit für Projektübergaben hat sich dadurch halbiert.“
Sabrina - Senior Product Analyst, FinTech Scale-Up
CogniCache auch für Ihr Unternehmenvalidieren.
Lassen Sie uns zuerst über Ihre Anforderungen und Workflows sprechen.Erfahren Sie mehr über unser Pilotvorgehen im 1-minütigen Erklärvideo.
(Optional: Beispiel-Interview und Ergebnis ansehen (auf Englisch)).
*30 Minuten mit dem Geschäftsführer zur Klärung des Pilot-Vorgehens.
100% unverbindlich. Keine Newsletter-Anmeldung.
Alternativ kontaktieren Sie uns gerne bei Fragen.
Explore the Workflow for an Exemplary Single Interview
Step 1: You define the interview guide supported by the CogniCache Assistant (demo topic: "Preserving Critical Knowledge in Engineering Projects")
Result 1: Interview Guide
Topic: Preserving Critical Knowledge in Engineering ProjectsIntro
This interview explores how your team handles the documentation, transfer, and reuse of project-related expertise — particularly the tacit knowledge that often goes undocumented but is critical to operational success.Chapter 1: Context & Knowledge Flow
Goal: Understand how knowledge flows in typical projects
Questions:
- Can you briefly describe your role and how it connects to engineering projects?
- In a typical project, where is most of the knowledge captured and stored?
- How do team members usually access project-related insights?Chapter 2: Capturing Tacit Knowledge
Goal: Identify current practices and gaps
Questions:
- When valuable lessons are learned during a project, how are they documented?
- How do you capture knowledge that exists mostly in people’s heads?
- Are there any people on your team who are “go-to experts,” and how is their expertise shared?Chapter 3: Challenges & Risks
Goal: Explore barriers to effective knowledge capture
Questions:
- Have you ever experienced knowledge loss when someone left the team?
- What’s the biggest obstacle to getting people to document what they know?
- Are there any organizational or technical barriers that prevent knowledge sharing?Chapter 4: Learnings & Best Practices
Goal: Uncover strategies that work
Questions:
- What has worked well in your organization for knowledge sharing?
- Can you share an example of when well-documented knowledge saved the day?
- If you could design your ideal knowledge capture tool, what would it do?
Step 2: You conduct the conversational interview either using a chat interface or voice mode based on the defined interview guide.
Listen to the recording of the interview conducted with CogniCache using Voice Mode:
Result 2: Clean Interview Transcript
Intro & Chapter 1: Context & Knowledge Flow🤖 CogniCache Assistant: Hi! Great to meet you. Let’s dive into how your team captures and shares knowledge. To get started, could you briefly describe your role and how it connects to engineering projects?
🧑🏽 User: I’m a project engineer overseeing cross-functional teams for product launches. I manage workflows and ensure technical consistency across all deliverables.🤖 CogniCache Assistant: Got it—so you’re deeply involved across different touchpoints. In that context, where does most of your team’s knowledge typically get captured or stored?
🧑🏽 User: Mostly in email threads, PowerPoint presentations, and SharePoint folders. Some teams use OneNote for task-specific notes.🤖 CogniCache Assistant: Thanks! That sounds like a mix of informal and semi-structured sources. Would you say these are easy for others to find and navigate later?
🧑🏽 User: Not really. Most people just ask around or dig through folders. There’s no central place for lessons learned or knowledge.🤖 CogniCache Assistant: So it’s more person-dependent than system-driven. That can create gaps when people move on or aren’t available, right?🧑🏽 User: Exactly. It really slows us down sometimes.⸻Chapter 2: Capturing Tacit Knowledge🤖 CogniCache Assistant: Let’s talk about the know-how that often stays in people’s heads. When valuable lessons are learned mid-project, how are they usually documented—if at all?
🧑🏽 User: Honestly, they’re rarely written down. Maybe someone adds a slide or two to a presentation, but that’s about it.🤖 CogniCache Assistant: That’s common. Would it help if there were a lightweight, structured way to capture that info during or right after the work is done?
🧑🏽 User: Absolutely. Right now, it’s just not part of the process.🤖 CogniCache Assistant: And during handovers—especially in cross-functional teams—how do you capture what’s in people’s heads before they roll off?
🧑🏽 User: We try to do a knowledge transfer meeting, but it’s usually rushed. There’s no structure, so important things get missed.🤖 CogniCache Assistant: That can be risky. Do you have any go-to experts whose knowledge others rely on?
🧑🏽 User: Yes, for sure. For example, we have a couple of people who really understand our test automation stack. People go to them all the time.🤖 CogniCache Assistant: Are their methods or decisions documented anywhere?
🧑🏽 User: Not really. It’s mostly in their heads—or you need to ping them directly.⸻Chapter 3: Challenges & Risks🤖 CogniCache Assistant: Has your team experienced the impact of knowledge walking out the door?
🧑🏽 User: Definitely. Our lead electrical engineer left last year, and we had to reverse-engineer a bunch of his work. It cost us weeks.🤖 CogniCache Assistant: That must’ve been frustrating. What was the biggest challenge in trying to recover that knowledge?
🧑🏽 User: Time, mostly. People are busy. There was no detailed handover, and the tools we have aren’t user-friendly.🤖 CogniCache Assistant: So even if people want to document something, the effort feels too high?
🧑🏽 User: Exactly. No one enjoys doing it, and there’s no clear format or process anyway.🤖 CogniCache Assistant: Is there an expectation or incentive for knowledge sharing in your team?
🧑🏽 User: Not really. It’s more of a “nice to have.”⸻Chapter 4: Learnings & Best Practices🤖 CogniCache Assistant: Let’s switch gears—what has actually worked well in terms of knowledge sharing in your org?
🧑🏽 User: Brown bag sessions work surprisingly well. And we’ve started recording walkthroughs for onboarding.🤖 CogniCache Assistant: That’s great! Recorded walkthroughs can be really valuable. Has there been a moment where good documentation saved the day?
🧑🏽 User: Yes! Our test automation lead once created a decision tree to troubleshoot common system errors. It’s saved us countless hours.🤖 CogniCache Assistant: That’s exactly the kind of structured insight others could reuse. If you could design your ideal knowledge tool, what would it do differently?
🧑🏽 User: It would ask smart questions, organize everything clearly, and ideally feed straight into our existing systems.🤖 CogniCache Assistant: Thanks—that’s super helpful. That’s exactly the kind of support CogniCache aims to provide: smart interviews, structured output, and seamless integration.
Step 3: CogniCache structures the interview transcript, summarizes the text and extracts key insights and improvement options.
Result 3: Structured Interview Document
Preserving Critical Knowledge in Engineering Projects
Summary
This interview explores the challenges and current practices around knowledge capture in engineering projects. The respondent plays a central coordination role and reveals that most critical knowledge remains undocumented. Tools like email and SharePoint are used, but they lack structure and consistency. Tacit knowledge — especially from experts — is hard to extract and often lost during employee transitions. Opportunities exist for AI-powered tools like CogniCache to automate and simplify structured knowledge retention.Section 1: Context & Knowledge Flow
The user works as a project engineer overseeing cross-functional teams. While technical documentation exists in scattered formats (e.g., PowerPoint, OneNote), there is no single, structured repository for lessons learned or historical decisions. Access to past insights is informal and heavily reliant on person-to-person communication, leading to inefficiencies.Section 2: Capturing Tacit Knowledge
The current approach to capturing lessons learned is inconsistent and largely dependent on individual initiative. Tacit knowledge from experienced team members is rarely documented and typically accessed through verbal communication. This reliance on informal exchanges creates knowledge silos and bottlenecks.Section 3: Challenges & Risks
The organization has experienced clear cases of knowledge loss. When experienced team members leave, critical information disappears with them, leading to delays, rework, and loss of continuity. Time constraints, a lack of incentives, and unintuitive tooling were named as the top barriers to effective documentation.Section 4: Learnings & Best Practices
Despite the challenges, small-scale practices such as team-led learning sessions and pre-recorded walkthroughs have had a positive impact. One standout example is a decision tree created by a test automation lead, which significantly reduced support overhead. The ideal solution envisioned by the interviewee would automate the question flow, simplify structuring, and support seamless integration into their existing systems.Key Insights
Tacit knowledge remains undocumented and difficult to access across teams.
There is strong interest in AI-driven solutions that simplify capture and structuring.
Employee departure results in significant productivity loss due to missing expertise.
Teams lack the time and tools to proactively document what they know.
Even small efforts at structured documentation yield measurable impact.
Improvement Options
Introduce Structured Knowledge Capture at Project Milestones
• Why: Knowledge is currently scattered and informal.
• How: Integrate regular interviews after key phases (e.g. planning, testing, handover) to capture lessons, decisions, and context.
• Impact: Builds a consistent and searchable record over time.Implement Expert Knowledge Extraction Sessions
• Why: Tacit knowledge from senior engineers is undocumented and lost during turnover.
• How: Schedule guided interviews with domain experts (e.g., quarterly), focusing on unique procedures, decisions, and best practices.
• Impact: Reduces dependency on individuals and creates reusable training/reference assets.Embed Knowledge into Centralized Tool
• Why: Documentation is fragmented across emails, OneNote, SharePoint.
• How: Integrate outputs directly into a centralized knowledge platform like SharePoint libraries or Confluence pages.
• Impact: Ensures a centralized location for knowledge access.Create Lightweight Knowledge KPIs
• Why: Documentation is seen as extra work without clear value.
• How: Encourage teams to run at least one session per project phase, and track % of projects with documented insights.
• Impact: Drives behavior change without heavy process overhead.
Final Step: You can now edit, share or download the document and finally integrate it into your knowledge management system of choice.
Explore 2 Stories that may sound familiar to you
Story 1: The Lost Wisdom of Thomas Jensen
For nearly two decades, Thomas Jensen had been the unsung hero of InnoTech Corp, quietly keeping their legacy ERP system running. He was known to all as the person to call when things went wrong, able to troubleshoot in minutes issues that left others scratching their heads for hours. But Thomas had never liked documentation. His genius lived entirely within his mind.
The day Thomas retired, the company threw him a celebration, said their thanks, and quickly moved on. They hired a bright, capable replacement named Lucas. Lucas, eager to prove himself, dove straight into the system and made what seemed a simple change—a minor database configuration adjustment. He didn't realize this tweak was precisely what Thomas had avoided for years, knowing the havoc it could unleash.
Within days, the ERP system began to falter. Inventory counts were suddenly incorrect, purchase orders stalled, and customer orders were delayed. The heart of InnoTech's operations slowed, then stopped. Panic ensued. Managers and IT scrambled to find documentation or insights left behind by Thomas—but found nothing. Hours turned into days, and still, the problem persisted.
With each passing day, losses mounted. Millions evaporated in delays, lost sales, and customer dissatisfaction. Consultants were hired, costing even more, but without Thomas's tacit knowledge, progress was slow and costly.
Finally, after weeks of chaos, Thomas was called back from retirement as a last resort. Within mere hours, the problem was fixed. But the damage was done. The company realized, painfully, that the knowledge they had relied on was now walking out the door for good.
Story 2: The Costly Repetition of History
At NovaTech Industries, the product development team in Vienna was racing to meet a critical deadline on a major project—a new-generation industrial sensor system. They hit a snag when the sensor readings became erratic under specific conditions, threatening the project's timeline and client commitments.
What the Vienna team didn't know was that, just six months earlier, their colleagues in Munich had faced—and solved—the exact same issue during a similar project. The Munich team's struggle had lasted weeks, involving extensive trial and error, consultations with external experts, and significant financial expenditure.
But none of that valuable experience was captured effectively. Without structured documentation, these insights vanished into internal emails, presentations and scattered meeting notes—completely invisible to the Vienna team now desperate for answers.
As days turned into weeks, the Vienna team unknowingly repeated the Munich team's costly journey, duplicating their effort, time, and expenditure. The delay strained client relationships, incurred financial penalties, and consumed resources that could have been deployed elsewhere.
Months later, during a regional meeting, the two teams exchanged project updates. The moment the Munich engineers described their previous challenges, the Vienna team’s frustration was palpable. Both groups realized they had inadvertently squandered company resources by failing to effectively preserve and share critical knowledge.
Have you ever experienced these situations yourself, or perhaps recognized similar challenges within your organization? Such stories illustrate vividly how critical it is to preserve and structure knowledge effectively. When institutional expertise remains undocumented or inaccessible, companies inevitably face duplicated efforts, costly mistakes, operational disruptions, and hindered innovation. To sustain competitive advantage, streamline collaboration, and support informed decision-making, it's essential for organizations to capture, structure, and systematically manage their collective wisdom.
Vielen Dank!
Wir kontaktieren Sie in Kürze, um unseren Scoping-Termin zu vereinbaren.
Bevor Sie gehen: Helfen Sie uns CogniCache auf Ihre Anforderungen abzustimmen.3 kurze Fragen – die Teilnahme ist freiwillig.
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Thank you.
Before you go:
Help us to tailor CogniCache to your needs.3 quick questions, all optional.
We will contact you soon to schedule the scoping session.
In the meantime, we have prepared a strategic report on knowledge management that you can access below.
Or listen to a 20-minute summary of the report right here.
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Thank you.
Before you go:
Help us to tailor CogniCache to your needs.3 quick questions, all optional.
We have recorded your interest in CogniCache.Your status is active, guaranteeing you early access, priority onboarding and preferred pricing when we open doors.
We are currently finalizing the platform for our early access partners. In the meantime, we have prepared a strategic report on knowledge management that you can access immediately below.
Or listen to a 20-minute summary of the report right here.
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Explore our FAQs
General
What is CogniCache? CogniCache is an AI-powered knowledge capture solution leveraging state-of-the-art generative models like Large Language Models (LLMs) and other systems based on Machine Learning (ML) to efficiently and effectively capture, structure, and preserve your organization’s most critical, often tacit, expertise. By guiding interviews and automating transcription and document structuring, it ensures institutional knowledge remains accessible and actionable.
Why is it called CogniCache? CogniCache stands for “Cognitive Cache,” reflecting our mission to store (cache) an organization’s collective wisdom (cognitive knowledge). We prevent valuable know-how from slipping through the cracks when key employees leave.
Is CogniCache only for large enterprises? No. While large organizations with frequent turnover or distributed teams see massive benefits, small and mid-sized businesses also gain from systematically capturing critical know-how. CogniCache scales to your organization’s size and complexity.
Does this replace our existing knowledge management tools? No. CogniCache is not designed to replace your existing knowledge management systems — it is designed to enhance and extend them. CogniCache focuses on the most difficult part of knowledge management: capturing tacit expert knowledge in a structured and repeatable way. It can be used in a standalone mode, where captured knowledge is delivered as well-structured files or documents that can be stored in CogniCache or folders, drives, or project spaces without requiring a dedicated knowledge management platform. Alternatively, CogniCache can act as a Knowledge Capture Layer that integrates with or publishes directly into existing tools such as wikis, document repositories, project databases, or internal AI/RAG systems. In both cases, CogniCache preserves existing workflows while significantly improving the quality, depth, and usability of captured knowledge.
What kind of output does CogniCache generate? CogniCache creates clean, structured summaries of interviews—available in formats like Markdown, PDF, or HTML. Outputs can include categorized insights, timelines, technical documentation, or best-practice guides, depending on the template and interview type.
How do teams benefit beyond knowledge preservation? Beyond preserving knowledge when people leave, CogniCache reduces onboarding time, eliminates repeated mistakes, and improves team alignment across locations by making expertise accessible and shareable in real time.
Functionality & Use
How does CogniCache actually capture tacit knowledge? We combine guided interviews, AI-driven transcription, and intelligent structuring. By guiding experts through interactive Q&A sessions, CogniCache automatically turns their insights into well-organized documents that teams can easily search and reuse.
How do interviews with CogniCache work? CogniCache offers two modes: self-interviews (either via chat or voice recordings) and group interviews (via voice recordings). An AI-powered virtual assistant guides participants through a tailored, conversational flow—asking follow-up questions and ensuring depth. Voice recordings are automatically transcribed and transformed into structured, high-quality documentation with minimal effort.
Why does CogniCache use interviews to extract tacit knowledge? Because research shows interviews best externalize tacit expertise. Cognitive Task Analysis (CTA)—including Applied Cognitive Task Analysis (ACTA) and the Critical Decision Method (CDM)—uses semi-structured, adaptive probes to surface decision cues, exceptions, and mental models experts rarely document. In Nonaka’s SECI model (Socialization–Externalization–Combination–Internalization), this is the “externalization” step. Interviews lower the blank-page barrier, enable think-aloud recall, and produce structured, actionable outputs.
Which interview methods does CogniCache use to elicit tacit knowledge? CogniCache applies proven elicitation methods during guided interviews—adapted in real time by AI—including 5 Whys, Laddering, Critical Incident Technique (CIT), Critical Decision Method (CDM), think-aloud, exception probing, timeline/process mapping, what-if scenarios, and teach-back. These prompts surface decision cues, edge cases, and best practices, capturing outputs as clear steps, cues, exceptions, and tips—ready for search, onboarding, and AI use. CogniCache augments this with AI-generated guides and AI/human facilitation, and can be paired with After-Action Reviews (AARs) or observations for full coverage.
Can I customize the interview templates and questions? Yes. CogniCache provides smart, pre-built templates for common roles and domains, but you can also create and adjust custom interview flows to match your organization’s needs or project-specific contexts.
Does CogniCache support multiple languages or industry-specific jargon?CogniCache can be adapted to different languages and domains. It supports multi-language transcription and can be fine-tuned to recognize and structure technical vocabulary relevant to your industry.
What makes CogniCache better than basic transcription or summary tools? CogniCache isn’t just about recording—it’s about capturing what matters. Unlike standard tools, it uses guided, AI-powered interviews that ask follow-up questions, explore topics from different angles, and extract deeper insights. After transcription, CogniCache reasons and structures the content into clear, actionable documents. It doesn’t just summarize—it transforms unstructured knowledge into organized, reusable assets. This end-to-end process makes documenting expertise intuitive and ensures critical know-how doesn’t get lost or buried.
How does CogniCache understand our company-specific terms and concepts?CogniCache is grounded in a company-specific knowledge context that includes your terminology, concepts, workflows, and established practices. This context is reused across interviews, can be extended with interview-specific context, and evolves over time as more expertise is captured and reviewed. As a result, the interviewer asks better questions, understands expert shorthand, and produces documentation that consistently reflects how your organization works—today and as it grows.
Plans & Pricing
Which CogniCache plan is right for me? Choose Starter if you want to explore CogniCache risk-free as an individual. Standard is ideal for individual creators who capture knowledge regularly and need more interviews and templates. Premium is designed for teams and admins who want unlimited interviews, team motivation, analytics, and control. Enterprise fits organizations with advanced security, compliance, and integration requirements.
What’s the difference between Standard and Premium? Standard focuses on individual productivity, offering more interviews, voice mode, and unlimited templates for a single creator. Premium adds team and admin capabilities—including unlimited interviews (fair use), analytics, motivation features, personalized suggestions, and admin control—making it suitable for structured, organization-wide knowledge capture.
How does pricing work per admin & creator? Pricing is based on the number of active Knowledge Admins & Creators—the people responsible for organizing and managing as well as capturing and structuring knowledge. Subject-matter experts who contribute their expertise during interviews do not require a separate account and license.
What does “unlimited interviews (fair use)” mean? Premium plans allow teams to capture knowledge without a fixed interview limit, as long as usage aligns with typical team workflows. This ensures flexibility for active teams while keeping the platform fair and sustainable for all customers.
What is the 6-week pilot and when should we use it? The 6-week pilot is ideal if you want to validate CogniCache in a real team setting before a full rollout. Starting at $1000, it includes a guided setup, tailored templates, and hands-on support to capture real knowledge, measure adoption, and demonstrate value—so you can make an informed decision with confidence.
Can we move from a pilot or lower plan to Enterprise later? Yes. Many teams start with a pilot or Premium plan and scale to Enterprise once governance, security, or organization-wide deployment becomes relevant. Upgrading is straightforward, and your captured knowledge remains fully reusable.
AI & Strategy
How does CogniCache integrate with AI-driven searches like RAG (Retrieval-Augmented Generation)? By creating well-structured, easily indexable content, CogniCache provides the high-quality, domain-specific data RAG systems need. This ensures more accurate AI-generated answers, boosting efficiency and user trust.
How does CogniCache support digital transformation or AI strategies? CogniCache lays the foundation for advanced AI-based systems like RAG, smart assistants, and internal search. These systems can’t extract value from undocumented knowledge. CogniCache solves this by capturing and structuring tacit expertise into usable, searchable content—powering a smarter, AI-driven organization.
Adoption & Team Enablement
How can we encourage our teams to use CogniCache regularly? Make knowledge capture a natural part of everyday workflows—such as project wrap-ups, onboarding, or handovers—and remove friction with CogniCache’s guided interviews. To drive consistency, link knowledge capture to individual and team performance goals and define clear expectations around contribution and reuse. Reinforce this with lightweight incentives and visibility at team level. Most importantly, communicate the concrete benefits to the team: faster onboarding, fewer repeated questions, and better collaboration—so knowledge sharing is seen as progress, not overhead.
What features help motivate employees to contribute knowledge? CogniCache includes built-in gamification mechanics—like streaks, XP, badges, and team leaderboards—to make contributions visible and rewarding. These elements foster a sense of progress and recognition, which helps build momentum and keeps engagement high over time.
How do we officially integrate CogniCache into our existing processes? We recommend embedding CogniCache into your standard operating procedures (SOPs)—for instance, by making it part of your project closure checklist, onboarding programs, or expert offboarding plans. You can also define knowledge capture KPIs and align them with team or individual performance goals. This ensures that knowledge sharing becomes an expected, measurable activity—not just a nice-to-have.
Can we track and reward knowledge contribution? Yes. CogniCache provides usage metrics and contribution analytics at both the individual and team level. You can track interview frequency, published outputs, and content coverage, and use these insights to reward consistent contributors—whether through public recognition, performance reviews, or internal rewards programs.
What’s the best way to make the most of CogniCache? To get full value, treat CogniCache as a strategic layer on top of your existing knowledge tools. Start by identifying key moments where tacit knowledge surfaces—like during exits, retrospectives, or issue resolutions—and make guided interviews a habit. Combine this with clear KPIs, gamified motivation, and seamless publishing into systems like Confluence or SharePoint. This turns CogniCache from a tool into a culture-driving asset.
What’s the best team setup to get the most out of CogniCache? The most effective approach is to define clear ownership. Ideally, each team assigns one Knowledge Admin and one Knowledge Creator. The Knowledge Admin, often a team lead or manager, sets priorities and ensures knowledge capture happens consistently. The Knowledge Creator manages execution by maintaining interview templates and capturing insights from team members through regular one-on-one or group interviews. The rest of the team contributes as subject-matter experts when their expertise is needed, keeping knowledge capture structured, lightweight, and sustainable.
Analytics & Optimization
Is there a way to measure how well teams are using CogniCache? Absolutely. CogniCache includes usage metrics and knowledge contribution KPIs so organizations can reward teams for sharing insights regularly and track knowledge creation as part of performance goals.
Can CogniCache identify knowledge gaps? Yes. Over time, CogniCache helps surface knowledge blind spots by analyzing which topics are frequently captured—and which aren’t—enabling proactive interviews to fill critical gaps.
Deployment & Integration
Do we need any coding skills or special infrastructure to use CogniCache? No, CogniCache is designed for seamless adoption. You can integrate the structured output into existing knowledge systems (e.g., Confluence, SharePoint, Notion) without coding. We also offer both cloud and on-premise options, ensuring compliance with your security requirements.
Where is our data stored, and can we choose hosting regions? Yes. CogniCache offers flexible deployment options: 1) SaaS (hosted by CogniCache) — choose from global hosting regions, including EU servers. 2) Private cloud — deploy in your own managed cloud. 3) On-premise — install within your internal infrastructure. 4) Hybrid — Use a combination of the mentioned options to best fit your needs. This ensures compliance with local regulations and fits your internal IT policies.
How secure is the data captured by CogniCache? Security is a top priority to protect your valuable data. We encrypt data at rest and in transit, support role-based access controls, and meet regulatory standards like GDPR. For highly sensitive data, on-premise deployments or compliant services are available.
Is CogniCache compliant? Yes. CogniCache is developed in accordance with the General Data Protection Regulation (GDPR) and the EU AI Act, ensuring privacy, accountability, and ethical AI usage. We also follow best practices aligned with US regulations like CCPA and HIPAA where applicable, making it a strong fit for both European and U.S. organizations.
Getting Started
How do we get started or request a demo? CogniCache is currently in Early Access. We are rolling out access in batches to ensure the best experience for our early users. To secure your spot, simply select your preferred plan and join the Founder's Club waitlist. For organizations with specific compliance or workflow needs, we offer Priority Pilot Access. If you want to shape the roadmap and ensure CogniCache fits your enterprise requirements from day one, please reach out directly to discuss a custom pilot partnership.
Privacy Policy (English & Deutsch)
Privacy Policy for the EU, UK & USA
Last Updated: 03/02/2026This privacy policy explains how we handle your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy regulations, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). For purposes of EU data protection law, Dr. Andreas Bachmeier is the data controller of your personal information.1. What Information We Collect- Cookies & Usage Data: We use cookies to enhance your experience. Tools like Google Analytics help us understand landing page usage.
- Contact Information: Name, email, and company details provided via contact forms or direct email.
- Communication & Interview Data: If you participate in interviews or meetings, we collect meeting notes, feedback, and, only with your explicit prior consent, audio/video recordings.
- Technical Log Data: IP addresses and technical logs processed by our IT systems (Google Workspace) for security and operational stability.2. How We Use Your Information- Marketing & Newsletters: We use your contact details to send updates about CogniCache. This is based on your explicit consent (Art. 6(1)(a) GDPR).
- Business Operations, Research & Development: We process data from meetings and interviews to improve our software. This is based on our legitimate interest in product development (Art. 6(1)(f) GDPR) or pre-contractual measures (Art. 6(1)(b) GDPR).
- IT Administration: Data processed in Google Workspace is used to ensure secure and efficient business communication.3. Third-Party Sharing & International Transfers We share information with trusted service providers:- Brevo: For email marketing and lead management.
- Google Workspace: For internal storage, documentation, email communication, and document collaboration.Security & Compliance: Our providers are ISO 27001 certified and utilize multi-factor authentication.
International Transfers: While we prioritize EU-based storage, some data may be processed in the USA. These transfers are protected under the EU-U.S. Data Privacy Framework or standard contractual clauses (SCCs) to ensure a level of protection equivalent to the GDPR.4. Legal Basis for Processing- Consent: For non-essential cookies and marketing communications.
- Contract/Pre-contractual: For responding to specific inquiries or preparing business relationships.
- Legitimate Interest: For product optimization, user research, and ensuring the security of our IT infrastructure.5. Data Retention
We retain your personal data only as long as necessary:- Marketing data: Until you withdraw consent.
- Business communication/Interviews: Generally for 3 years following the end of the year in which the last contact occurred, to comply with standard statutory limitation periods, unless longer retention is required by tax or commercial law.6. Consent and Cookie Handling
Non‑essential cookies (e.g., Google Analytics) are only loaded after you provide explicit consent via our cookie banner.7. Your Rights You have the right to:- Access, Rectification, and Deletion of your data.
- Data Portability (structured, machine-readable format).
- Object to processing based on legitimate interests.
- Withdraw Consent at any time (via email).
- Lodge a complaint with a supervisory authority (e.g., Berlin Commissioner for Data Protection).
- California Residents: You have specific rights under CCPA/CPRA to request disclosure, deletion, and to opt-out of the "sale" or "sharing" of personal info (we do not sell your data).8. How to Contact Us
Email: [email protected]
Address: Dr. Andreas Bachmeier, Finnländische Str. 7, 10439 Berlin, Germany.We aim to respond to all requests within one month.
Datenschutzerklärung
Letzte Aktualisierung: 03/02/2026Diese Datenschutzerklärung erläutert, wie wir Ihre personenbezogenen Daten in Übereinstimmung mit der Datenschutz-Grundverordnung (DSGVO) und anderen anwendbaren Datenschutzvorschriften, einschließlich des California Consumer Privacy Act (CCPA) und des California Privacy Rights Act (CPRA), verarbeiten. Für die Zwecke des EU-Datenschutzrechts ist Dr. Andreas Bachmeier der Verantwortliche für die Verarbeitung Ihrer personenbezogenen Daten.1. Welche Informationen wir erheben- Cookies & Nutzungsdaten: Wir verwenden Cookies, um Ihre Nutzererfahrung zu verbessern. Tools wie Google Analytics helfen uns, die Nutzung unserer Landingpages zu verstehen.
- Kontaktdaten: Name, E-Mail-Adresse und Unternehmensangaben, die über Kontaktformulare oder per direkter E-Mail bereitgestellt werden.
- Kommunikations- & Interviewdaten: Wenn Sie an Interviews oder Meetings teilnehmen, erfassen wir Gesprächsnotizen und Feedback sowie – nur mit Ihrer vorherigen ausdrücklichen Einwilligung – Audio-/Videoaufzeichnungen.
- Technische Protokolldaten: IP-Adressen und technische Logs, die von unseren IT-Systemen (Google Workspace) aus Sicherheits- und Betriebsstabilitätsgründen verarbeitet werden.2. Wie wir Ihre Informationen verwenden- Marketing & Newsletter: Wir verwenden Ihre Kontaktdaten, um Ihnen Updates zu CogniCache zu senden. Dies erfolgt auf Grundlage Ihrer ausdrücklichen Einwilligung (Art. 6 Abs. 1 lit. a DSGVO).
- Geschäftsprozesse, Forschung & Entwicklung: Wir verarbeiten Daten aus Meetings und Interviews zur Verbesserung unserer Software. Dies erfolgt auf Grundlage unseres berechtigten Interesses an der Produktentwicklung (Art. 6 Abs. 1 lit. f DSGVO) oder im Rahmen vorvertraglicher Maßnahmen (Art. 6 Abs. 1 lit. b DSGVO).
- IT-Administration: In Google Workspace verarbeitete Daten werden zur Sicherstellung einer sicheren und effizienten geschäftlichen Kommunikation genutzt.3. Weitergabe an Dritte & internationale Datenübermittlungen
Wir teilen Informationen mit vertrauenswürdigen Dienstleistern:- Brevo: Für E-Mail-Marketing und Lead-Management.
- Google Workspace: Für interne Speicherung, E-Mail-Kommunikation, Dokumentation und Zusammenarbeit an Dokumenten.Sicherheit & Compliance:
Unsere Dienstleister sind nach ISO 27001 zertifiziert und nutzen Multi-Faktor-Authentifizierung.
Internationale Übermittlungen: Obwohl wir eine Speicherung innerhalb der EU priorisieren, können Daten in den USA verarbeitet werden. Diese Übermittlungen sind durch das EU-US Data Privacy Framework oder Standardvertragsklauseln (SCCs) abgesichert, um ein der DSGVO gleichwertiges Schutzniveau zu gewährleisten.4. Rechtsgrundlagen der Verarbeitung- Einwilligung: Für nicht notwendige Cookies und Marketingkommunikation.
- Vertrag/vorvertragliche Maßnahmen: Für die Beantwortung konkreter Anfragen oder die Vorbereitung von Geschäftsbeziehungen.
- Berechtigtes Interesse: Für Produktoptimierung, Nutzerforschung und die Sicherstellung der Sicherheit unserer IT-Infrastruktur.5. Speicherdauer
Wir speichern Ihre personenbezogenen Daten nur so lange, wie es erforderlich ist:- Marketingdaten: Bis Sie Ihre Einwilligung widerrufen.
- Geschäftskommunikation/Interviews: In der Regel 3 Jahre nach Ablauf des Jahres, in dem der letzte Kontakt stattgefunden hat, zur Einhaltung gesetzlicher Verjährungsfristen, sofern keine längere Aufbewahrung aufgrund steuer- oder handelsrechtlicher Vorgaben erforderlich ist.6. Einwilligung und Cookie-Handhabung
Nicht notwendige Cookies (z. B. Google Analytics) werden erst nach Ihrer ausdrücklichen Einwilligung über unser Cookie-Banner geladen.7. Ihre Rechte
Sie haben das Recht auf:- Auskunft, Berichtigung und Löschung Ihrer Daten.
- Datenübertragbarkeit (in einem strukturierten, gängigen und maschinenlesbaren Format).
- Widerspruch gegen Verarbeitungen auf Grundlage berechtigter Interessen.
- Widerruf Ihrer Einwilligung jederzeit per Email.
- Beschwerde bei einer Aufsichtsbehörde (z. B. Berliner Beauftragte für Datenschutz und Informationsfreiheit).
- Einwohner Kaliforniens: Sie haben besondere Rechte nach CCPA/CPRA auf Auskunft, Löschung sowie Widerspruch gegen den „Verkauf“ oder das „Teilen“ personenbezogener Daten (wir verkaufen Ihre Daten nicht).8. Kontakt
E-Mail: [email protected]
Adresse: Dr. Andreas Bachmeier, Finnländische Str. 7, 10439 Berlin, Deutschland.Wir bemühen uns, alle Anfragen innerhalb eines Monats zu beantworten.
Terms Of Service (English & Deutsch)
Terms of Service for the EU, UK & USA
Last updated: 03/02/2026These Terms of Service (“Terms”) govern your access to and use of CogniCache (“the Service”), operated by Dr. Andreas Bachmeier (“we”, “us”, or “our”). By accessing or using CogniCache, you agree to these Terms.If you do not agree, please do not use the Service.1. Service Description & MVP / Early Access StatusCogniCache is a cloud-based knowledge capture application designed to help organizations preserve and structure expert knowledge.
CogniCache is currently provided as an MVP / early access service for functional testing.
This means that features may change, evolve, or be discontinued, and availability is not guaranteed.Scope of Use (MVP):
This MVP is provided for functional testing using anonymized or public data only. The User agrees not to upload, process, or store any Personal Identifiable Information (PII) or sensitive data (within the meaning of Art. 9 GDPR) within this environment.Liability (MVP):
Any breach of this provision shall be the sole responsibility of the User. The Provider assumes no liability for damages resulting from the unauthorized processing of sensitive data during the MVP phase.2. EligibilityYou must be at least 18 years old and authorized to act on behalf of your organization to use the Service.3. Accounts & AccessYou are responsible for maintaining the confidentiality of your access credentials.
You agree not to share access credentials with unauthorized parties.
We reserve the right to suspend or terminate access if these Terms are violated or if use poses a security or legal risk.4. Acceptable UseYou agree not to:
Use the Service for unlawful purposes
Upload or process content you do not have the right to use
Attempt to reverse engineer, disrupt, or misuse the Service
Interfere with system security or availability
We may suspend access if misuse is detected.5. Content & Data OwnershipYou retain full ownership of all content you provide to CogniCache.
We do not claim intellectual property rights over your content.
Your content is processed solely to provide and improve the Service, in accordance with our Privacy Policy.6. AI-Generated OutputCogniCache uses AI-assisted methods to help structure and summarize knowledge.
AI-generated outputs may require human review.
You remain responsible for how outputs are used, interpreted, or relied upon.
CogniCache does not guarantee completeness, correctness, or suitability for specific purposes.7. Availability & ChangesWe may modify, suspend, or discontinue parts of the Service at any time, especially during MVP / early access, with or without notice.8. Disclaimer of WarrantiesThe Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied.9. Limitation of LiabilityTo the maximum extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from your use of the Service.10. TerminationYou may stop using the Service at any time.
We may terminate or suspend access for violations of these Terms.
Data handling upon termination follows our Privacy Policy.11. Governing LawThese Terms are governed by the laws of Germany, excluding conflict-of-law principles. Jurisdiction lies with the courts of Germany.12. Contact InformationFor questions regarding these Terms, please contact:Dr. Andreas Bachmeier
Email: [email protected]Address: Finnländische Str. 7, 10439 Berlin, Germany
Nutzungsbedingungen (Terms of Service)
Letzte Aktualisierung: 03/02/2026
Diese Nutzungsbedingungen („Bedingungen“) regeln Ihren Zugriff auf und Ihre Nutzung von CogniCache („der Service“), betrieben von Dr. Andreas Bachmeier („wir“, „uns“ oder „unser“). Durch den Zugriff auf oder die Nutzung von CogniCache stimmen Sie diesen Bedingungen zu.Wenn Sie diesen Bedingungen nicht zustimmen, nutzen Sie den Service bitte nicht.1. Leistungsbeschreibung & MVP- / Early-Access-StatusCogniCache ist eine cloudbasierte Wissenserfassungsanwendung, die Organisationen dabei unterstützt, Expertenwissen zu bewahren und zu strukturieren.
CogniCache wird derzeit als MVP- / Early-Access-Service zu funktionalen Testzwecken bereitgestellt.
Das bedeutet, dass Funktionen geändert, weiterentwickelt oder eingestellt werden können und keine Verfügbarkeitsgarantie besteht.Geltungsbereich der Nutzung (MVP):
Dieses MVP wird ausschließlich zu funktionalen Testzwecken mit anonymisierten oder öffentlich zugänglichen Daten bereitgestellt. Der Nutzer verpflichtet sich, in dieser Umgebung keine personenbezogenen Daten (PII) oder sensiblen Daten (im Sinne von Art. 9 DSGVO) hochzuladen, zu verarbeiten oder zu speichern.Haftung (MVP):
Jeder Verstoß gegen diese Bestimmung liegt ausschließlich in der Verantwortung des Nutzers. Der Anbieter übernimmt keinerlei Haftung für Schäden, die aus der unzulässigen Verarbeitung sensibler Daten während der MVP-Phase entstehen.2. TeilnahmeberechtigungSie müssen mindestens 18 Jahre alt sein und berechtigt sein, im Namen Ihrer Organisation zu handeln, um den Service nutzen zu dürfen.3. Konten & ZugriffSie sind für die Wahrung der Vertraulichkeit Ihrer Zugangsdaten verantwortlich.
Sie verpflichten sich, Zugangsdaten nicht an unbefugte Dritte weiterzugeben.
Wir behalten uns das Recht vor, den Zugriff auszusetzen oder zu beenden, wenn diese Bedingungen verletzt werden oder die Nutzung ein Sicherheits- oder Rechtsrisiko darstellt.4. Zulässige NutzungSie verpflichten sich, Folgendes zu unterlassen:
Den Service für rechtswidrige Zwecke zu nutzen
Inhalte hochzuladen oder zu verarbeiten, zu deren Nutzung Sie nicht berechtigt sind
Den Service zu reverse-engineeren, zu stören oder missbräuchlich zu verwenden
Die Systemsicherheit oder -verfügbarkeit zu beeinträchtigen
Bei festgestelltem Missbrauch können wir den Zugriff aussetzen.5. Inhalte & DatenhoheitSie behalten das vollständige Eigentum an allen Inhalten, die Sie in CogniCache bereitstellen.
Wir beanspruchen keine geistigen Eigentumsrechte an Ihren Inhalten.
Ihre Inhalte werden ausschließlich zur Bereitstellung und Verbesserung des Services gemäß unserer Datenschutzerklärung verarbeitet.6. KI-generierte AusgabenCogniCache nutzt KI-gestützte Methoden zur Strukturierung und Zusammenfassung von Wissen.
KI-generierte Ausgaben können eine menschliche Prüfung erfordern.
Sie bleiben verantwortlich für die Nutzung, Interpretation und Verlässlichkeit der Ausgaben.
CogniCache übernimmt keine Garantie für Vollständigkeit, Richtigkeit oder Eignung für bestimmte Zwecke.7. Verfügbarkeit & ÄnderungenWir können Teile des Services jederzeit ändern, aussetzen oder einstellen, insbesondere während der MVP- / Early-Access-Phase, mit oder ohne vorherige Ankündigung.8. HaftungsausschlussDer Service wird „wie besehen“ und „wie verfügbar“ bereitgestellt, ohne jegliche ausdrückliche oder stillschweigende Gewährleistungen.9. HaftungsbeschränkungSoweit gesetzlich zulässig, haften wir nicht für indirekte, zufällige oder Folgeschäden, die aus der Nutzung des Services entstehen.10. BeendigungSie können die Nutzung des Services jederzeit beenden.
Wir können den Zugriff bei Verstößen gegen diese Bedingungen aussetzen oder beenden.
Die Datenverarbeitung im Falle einer Beendigung richtet sich nach unserer Datenschutzerklärung.11. Anwendbares RechtDiese Bedingungen unterliegen dem Recht der Bundesrepublik Deutschland unter Ausschluss des Kollisionsrechts. Gerichtsstand sind die Gerichte in Deutschland.12. KontaktinformationenBei Fragen zu diesen Bedingungen kontaktieren Sie bitte:Dr. Andreas Bachmeier
E-Mail: [email protected]Adresse: Finnländische Str. 7, 10439 Berlin, Deutschland
CogniCache
Dr. Andreas Bachmeier
Finnlaendische Str. 7
10439 Berlin
Germany
Mail: [email protected]
About CogniCache
Founded in 2024 in Berlin, CogniCache is built by a small, dedicated team with deep corporate experience. We’ve lived the daily reality of modern organizations: critical know-how walking out the door, teams duplicating work, and valuable information being impossible to find when it matters most.That firsthand pain is our motivation. Our north star is capturing critical knowledge and wisdom to empower every organization’s future.We are an AI-first company. We leverage Generative AI heavily across both our platform and our daily processes, not as a gimmick, but as a core productivity and quality lever. At the same time, we take responsible use seriously: knowledge is sensitive, nuance matters, and trust is non-negotiable. That is why we design for human oversight, clear review steps, and reliable outputs, especially when captured expertise becomes the foundation for internal search and RAG workflows.Compliance is foundational to how we operate and how we build. This includes strong data protection and privacy practices (for example, GDPR compliance) as well as responsible AI principles and evolving requirements (for example, alignment with the EU AI Act where applicable). We treat trust, security, and governance as product fundamentals, not afterthoughts.We also operate lean by design. “Lean” for us means eliminating waste: fewer sidetracks, less overhead, and faster learning cycles, so we can spend our time where it counts, understanding real client needs and turning them into the best possible solution. It also means a focused core team with tight alignment and quick decisions, extended by additional specialists when needed, without bloating the organization or adding unnecessary coordination layers.CogniCache transforms tacit expertise into structured, AI-ready assets through guided interviews, intelligent structuring, and human validation. The result is a reliable foundation for knowledge retrieval, better onboarding, and higher-quality AI outputs grounded in real organizational wisdom.Our solution is more than documentation. It is a specialized knowledge capture system that preserves critical know-how, reduces rework, and frees teams to focus on what truly matters.If this resonates, follow our journey. The future of knowledge capture is being written now. Let’s build it right, together.